Mountlake Terrace Tree Service Privacy Policy
This policy is effective as of April 24, 2021.
Your privacy is important to us. It is our policy to respect your privacy regarding any information
we may collect from you across our website and other sites we own and operate.
What Information is Collected
We collect personal information only when we truly need it to provide a service to you. This may include:
Your name, phone number, and email address when you contact us or request a quote
SMS/text messaging opt-in consent and preferences when you agree to receive text communications
Usage data and cookies when you browse our website (see Cookie & Tracking Info section below)
We collect information by fair and lawful means, with your knowledge and consent, and we let you know why we're collecting it and how it will be used.
How Data is Used
The personal information we collect is used solely to:
Respond to your service inquiries and provide requested services
Send appointment reminders, service updates, or follow-up communications you have opted into
Improve our website experience through aggregated, anonymized analytics
Comply with legal obligations
We do not use your personal data for any purpose beyond what is described in this policy without obtaining your prior consent.
SMS Opt-In Details
By providing your phone number and agreeing to receive text messages from Mountlake Terrace Tree Service, you consent to receive SMS communications related to your service requests, appointment confirmations, and follow-up messages.
Opt-in: Consent is obtained at the time you submit your contact information and expressly agree to SMS communications.
Message frequency: Message frequency varies based on your service interactions.
Opt-out: You may opt out at any time by replying STOP to any message. You will receive one final confirmation message and no further texts will be sent.
Help: Reply HELP for assistance or contact us directly.
Message & data rates may apply depending on your carrier plan.
Clear 'No Sharing' Statement About SMS Opt-Ins
We do not share, sell, rent, or disclose SMS opt-in data or consent information with any third parties or affiliates for marketing or promotional purposes under any circumstances. Text messaging originator opt-in data and consent are explicitly excluded from all data-sharing arrangements, including those with subcontractors and support service providers.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookie & Tracking Info
Our website uses cookies — small text files stored on your device — to improve your browsing experience.
Necessary cookies enable core website functionality such as account recognition and navigation.
Functionality cookies remember your preferences across visits.
Analytical cookies collect aggregated, anonymized data to help us understand how visitors use the site. No personally identifiable information is included.
Social media cookies from platforms such as Facebook may track visits for remarketing purposes in accordance with those platforms' privacy policies.
You may decline or delete cookies at any time through your browser settings. For more information, visit internetcookies.org.
Data Security Practices
We protect all collected personal information using commercially reasonable security measures, including encryption and access controls, to prevent unauthorized access, disclosure, copying, use, modification, loss, or theft. We retain personal data only for as long as necessary to provide the service you requested, after which it is securely deleted or anonymized.
What Information Is Collected
User Rights (Unsubscribe, Update Info, Etc.)
You have the following rights regarding your personal information:
Access: You may request a copy of the personal data we hold about you.
Correction: You may request that inaccurate or incomplete information be updated.
Deletion: You may request that we delete your personal data, subject to any legal retention requirements.
Opt-out of SMS: Reply STOP to any text message at any time to unsubscribe from SMS communications.
Opt-out of other communications: Contact us directly to be removed from any contact list.
Refusal: You are free to refuse our request for personal information, with the understanding that we may be unable to provide certain services as a result.
To exercise any of these rights, please contact us directly.
Third-Party Links
Our website may link to external sites not operated by us. We have no control over the content or privacy practices of those sites and accept no liability for them.
Contacting Us
If you have any questions about this policy or how we handle your data, please contact us directly.
Changes to This Policy
We reserve the right to modify this policy at any time. Changes are effective upon posting to our website. Continued use of the website constitutes acceptance of the updated policy.
By calling this number, you consent to receive a follow-up SMS if your call is not answered. Msg & data rates may apply. Reply STOP to opt out.
Mountlake Terrace, WA
24/7 - Emergency Service Available
